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Sixes Live FAQ — Frequently
Frequently asked questions

Accounts, betting, payments, bonuses, and security — all your questions answered in one place.

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Account-related questions

S ixes LiveSigning up is quick and easy. Registration Page Go to the page, enter your mobile number or email, set a strong password, and verify with an OTP. Your account will be ready in just a few minutes.

No. Sixes LiveUnder the rules, only one account is permitted per person. Attempting to create multiple accounts may result in all accounts being permanently suspended and balances forfeited.

KYC verification protects your account and helps prevent fraud. You may need to submit a photo of your national ID or passport when making a withdrawal. Once verified, your transaction limits increase and your account becomes more secure.

After logging in, go to profile settings and change your password under the "Security" section. You will need to enter your current password and your new one. If you have forgotten your password, Login Page to reset using an OTP.

Yes. If you would like to close your account, contact the support team. Before deletion, make sure your balance is at zero. Once deleted, your history cannot be recovered.
Betting Questions

Sixes LiveYou can bet on cricket, football, tennis, badminton, and 20+ other sports. Cricket coverage includes the Bangladesh national team, IPL, T20 World Cup, BPL, and all major tournaments. Both live betting and pre-match betting are available.

Yes. Sixes Live's live betting system runs entirely in real time. Odds update every second during a match. A fast internet connection will give you the best experience.

The minimum bet amount is just ৳10 (ten BDT). Maximum bet limits vary by game and event. For more details, Bet page or contact support.

Yes. If a match is cancelled or postponed and not rescheduled, your full bet amount will be refunded. It is typically credited to your wallet within 24 hours.

Yes. Sixes LiveYou can combine multiple matches or events into a single parlay or combo bet. The more selections you add, the higher your potential winnings — but all selections must win.
Payments & transactions

Sixes Live All major mobile banking services in Bangladesh are accepted:
  • BKash
  • Nagad
  • Rocket
  • Upay
  • Bank Transfer
Contact support for questions about cryptocurrency payments.

The minimum deposit is ৳200 (two hundred BDT). To qualify for the welcome bonus on your first deposit, a specific minimum amount may apply. Check the bonus terms for details.

Withdrawal requests are typically processed within 1–3 business days. For mobile banking (bKash, Nagad), same-day processing is common. Completing KYC verification speeds up the process further.

Sixes Live Deposits are generally free of charge. For withdrawals, a small processing fee may apply depending on your payment method. Visit the Help Center for the latest information.

First, check your internet connection and payment app. If the amount was deducted but hasn't appeared in your wallet, save the transaction ID and contact support right away. All issues are resolved within 24 hours.
Bonuses & Promotions

Register Once you have registered, your welcome bonus will be automatically credited to your account after your first qualifying deposit. For full bonus terms and conditions, Promotions Page available.

A wagering requirement means you need to place bets a set number of times before withdrawing bonus funds. For example, a ৳100 bonus with a 20x wager means you must bet ৳2000 in total. Terms vary for each offer, so Promotions Page Read more.

If your bets result in a loss over a set period (usually weekly), a percentage of that loss is returned to you as cashback. VIP members receive a higher cashback rate.

Yes. When you refer a friend and they register and make their first deposit, you'll receive a referral bonus. For more details, Promotions Page here.
Security & Privacy

Yes. Sixes Live All data is kept secure using SSL encryption. Our Privacy Policy Your personal information is never sold to third parties.

Go to Profile Settings → Security → and enable "Two-Step Verification". After that, an OTP will be sent to your mobile with every login, protecting your account from unauthorized access.

Reset your password immediately and notify our support team. We'll temporarily lock the account, investigate the activity, and secure your funds. If you notice anything suspicious, don't wait — report it right away.

No. Sixes LiveNo staff member or support representative from this platform will ever ask for your password. If anyone does, it is a scam — report it to support immediately.
Mobile App

Sixes Live App — Download Direct App Page Download from there. Separate versions are available for both Android and iOS. If you can't find it on Google Play or the App Store, you can download the APK directly.

No. You can log in to both the app and the website using the same account. Your balance, bet history, and bonuses remain consistent across both.

Start by closing the app and reopening it. Clear the cache and update to the latest version. If the issue persists, restart your device. If that still doesn't help, Help Center contact us.

Yes. Live betting, casino, payments, bonuses, and VIP perks — everything is available on the app. You'll also get exclusive offer updates faster through push notifications.
VIP Program

Sixes Live VIP members enjoy:
  • Higher cashback rates
  • Faster withdrawal processing
  • Personal account manager
  • Exclusive Bonuses & Offers
  • Higher bet limits
Learn More VIP Page here.

Earn points through betting and gaming. Once you reach the required points, you will automatically advance to the next VIP level. The higher your level, the greater the rewards.

Points may expire if your account is inactive for a set period. Regular betting keeps your points active. For full terms and conditions, on the VIP page available.
Helpful Tips

If you can't find an answer, type a keyword in English or Bengali into the search box above. If you still need help, contact our Help Center Chat with us directly via Live Chat — we're available 24/7.

Key platform features

Millions of players across Bangladesh trust Sixes Live — here's why.

Instant payments

Fast deposits and withdrawals via bKash, Nagad, and all major mobile banking services. Most transactions complete within minutes.

100% secure platform

Your account and funds are fully protected through SSL encryption, 2FA security, and licensed operations.

Live Betting

Place bets in real time as the match unfolds. Live odds updated every moment across cricket, football, and 20+ other sports.

Smart mobile app

Peak performance on Android and iOS. Bet, check results, and withdraw from anywhere, anytime.

Exciting Bonuses

Welcome bonus, cashback, referral, and seasonal offers. Visit the promotions page to get extra rewards on every deposit.

24/7 Support

Talk to our support team in Bengali. Round-the-clock assistance via live chat, email, and helpdesk.

Still have questions?

Our team is always here for you. Reach out through whichever channel suits you best.

Live Chat

For the fastest resolution, use live chat. Average response time is just 2 minutes.

Start chat
Email Support

For detailed issues, send us an email. You will receive a full response within 24 hours.

support@sixeslive.net
Help Center

Visit the help center for guides, tutorials, and detailed instructions.

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Sign up, claim your bonus, and start betting on your favourite sports. The best betting experience in Bangladesh — made for you.

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